Undercover Boss Canada Season 1 Episode 3 -

Airdate: 2012-Feb-16

Episode summary:

Just over 20 years ago, Brian Scudamore had a vision for 1-800-GOT-JUNK?. Since then, he has revolutionized customer service in the junk removal business, having built the largest junk removal franchise in the world. Brian was once a junk remover himself and knows the ropes, but now he goes undercover to really understand how the franchisees in his business work. With recent motivation to grow his one-day painting service, he needs new ammunition and a better understanding on how to improve customer service and marketing. Getting down and dirty on the job, Brian collects much more than junk

About Undercover Boss Canada series:

In “Undercover Boss Canada”, CEOs from ten of Canada